Tg99 Privacy Policy

Tg99 is a trusted online gaming platform in Bangladesh, offering slots, fish games, betting, bingo, and more. We understand that when you register or use our services, you share certain personal information with us — and it's only natural to wonder how safe that information really is.

This Privacy Policy This document clearly explains what data tg99 collects, why we collect it, how we use it, who we share it with, and what measures we take to protect it. You can read it and judge for yourself.

By using tg99's services, you are deemed to have accepted this Privacy Policy. We encourage you to read it carefully before registering.

Tg99 collects data in two main ways — information you provide directly, and information generated automatically as you use the platform.

Directly Collected Information:

• Full name and date of birth (for age verification)
• Email Address & Mobile Number
• Bank account / bKash / Nagad / Rocket number (for transactions)
• National ID or passport number (during KYC verification)
• Address (if required)

Automatically Collected Information:

• IP Address & Device Type
• Browser type and version
• Time spent on each page (session data)
• Gaming history and betting records
• Login time and location (approximate)

Tg99 uses collected data only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: For registration, login, password reset, and profile updates.
• Transaction Processing: For managing deposits, withdrawals, and gaming balance.
• Security Assurance: To prevent unauthorized access, fraud, and money laundering.
• Service Improvement: To analyze which features are used most and deliver a better experience.
• Customer Support: To provide our support team with the information needed to resolve your issues quickly.
• Legal Compliance: To respond to lawful requests from government or regulatory authorities.
• Promotional Communications: To keep you informed about bonuses and offers, with your consent.

Tg99 may share data with selected partners under limited circumstances. Any such sharing is always for a defined purpose and governed by strict confidentiality agreements:

• Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, and Rocket.
• KYC Partner: With authorized third parties for identity verification.
• Technology Service Providers: Cloud hosting and server providers bound by security agreements.
• Law Enforcement Agencies: Upon receipt of a court order or valid government request.

Your data is never shared for any purpose beyond those stated above. All our partners are bound by the same privacy standards we uphold.

Tg99 uses industry-leading technology to keep your data safe. The core components of our security framework are:

• AES-256 Encryption: All stored sensitive data is kept in encrypted form.
• TLS/SSL Protocol: All data transmitted through the website and app travels through encrypted channels.
• Two-factor authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Limited Access: Only authorized personnel can access the necessary information.

Please keep in mind that no one can guarantee 100% security on the internet. Make sure your password is strong and never share it with anyone.

Cookies are small text files stored in your browser. tg99 uses the following types of cookies:

• Essential Cookies: To maintain login sessions and for security purposes. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which pages are used most. All data is completely anonymous.
• Performance Cookies: To improve site loading speed.

You can delete or block non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

As a tg99 member, you have the following rights regarding your personal data:

• Right to Know: You can submit a request to find out what personal data we hold about you.
• Right to Correction: You can correct any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Restrict Processing: You can request to restrict the use of your data in specific circumstances.
• Right to Object: You can object to promotional communications or specific uses of your data.

To exercise any of these rights, please contact our support team. We will respond within 30 business days.

Tg99 is strictly for users aged 18 and above. We do not knowingly collect data from or allow account registration by anyone under 18.

Date of birth is verified at registration, and KYC documents may be requested in suspicious cases. If we become aware of any underage account, it will be suspended immediately and all collected data will be deleted.

Tg99 may update this Privacy Policy from time to time. For any significant changes, we will notify you through one of the following methods:

• A notice will be sent to your registered email.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised.

Continued use of the platform after any changes will be considered acceptance of the updated policy. Please take a moment to review any change notifications you receive.

For any questions, feedback, or complaints regarding this Privacy Policy, please get in touch. Our Data Privacy Team is always ready to help.