Gaming should be a source of entertainment — not stress or problems. tg99 believes every player has the right to game responsibly, and we are committed to making that possible.
Tg99 has multiple effective measures in place to keep you safe
Set your own limits on daily, weekly, or monthly deposits. Once configured, limits take effect immediately, and any increase only applies after 7 days.
Pause your account on your own terms for anywhere from 24 hours to 6 months. Login will be completely disabled during this period — no exceptions.
Set a maximum duration for each gaming session. Once the time is up, the system will automatically warn you or log you out.
Set a maximum amount in BDT to wager per session or per day before you start. Once the limit is reached, the system will not allow any further bets.
View your full gaming and transaction history at any time. Analyze your own patterns to make informed decisions.
If you feel gaming is becoming an addiction, we can connect you with professional support organizations — free of charge and in complete confidence.
Responsible gaming at tg99 means enjoying gaming as entertainment — not letting it become a source of financial stress, relationship strain, or mental burden. We believe that with the right awareness, gaming can be a genuinely enjoyable experience.
Simply put, responsible gaming means you control the game — not the other way around. You know when to stop, how much is reasonable to spend, and you can accept a loss without chasing it.
Tg99 is committed to providing a safe gaming environment for players in Bangladesh. All responsible gaming tools on our platform are free to use and entirely at your discretion.
Core Principle: Gaming should be a form of entertainment — not a livelihood or a way to recover lost money. If you are playing to "win back" losses, that is a serious warning sign.
The core pillars of responsible gaming are: Budget Setting, Time Management, Emotional Control and Reality Awareness. Keeping these four principles in mind ensures gaming remains a positive experience every time.
Our responsible gaming policy is not just on paper — we have implemented it through technology. Every player's profile includes direct limit-setting options that can be used privately, without notifying anyone.
Sometimes we do not realize our gaming habits are becoming a problem. Watch out for the following warning signs:
Spending beyond your means or borrowing money to play
Repeatedly playing to try to win back lost money
Hiding gaming from family or friends
Skipping sleep, meals, or work to keep playing
Feeling restless or irritable when not playing
Repeatedly trying to stop but failing
If you notice any of the above signs in yourself, please contact our support team right away or read through the self-assessment section below.
Tg99 offers a range of responsible gaming tools to help players stay in control. They are completely free to use and can be accessed at any time from your profile settings.
Setting limits is not an admission of weakness — it is the mark of a smart player. See the table below for how different types of limits work:
| Limit Type | Takes effect | Change Time | Suggested User |
|---|---|---|---|
| Daily Deposit | Immediate | 7 Days (Extend) | New Player |
| Weekly Wager | Immediate | 7 Days (Extend) | Regular Player |
| Session Time | Next Session | Immediate | All Players |
| Cooling-Off | Immediate | After Expiry | Temporary Break |
| Self-Exclusion | Immediate | After Expiry | In serious cases |
Tips: Set your limits when you are in a calm, clear-headed state — not in the heat of a session. It is best to keep your monthly deposit limit to no more than 5% of your entertainment budget.
Ask yourself the following questions honestly. If you answer "Yes" to three or more, consider seeking help.
Do you spend more time or money gaming than you originally planned?
Do you feel irritable or restless when you are not gaming?
Do you keep playing in an attempt to win back money you have lost?
Do you hide your gaming habits from family or friends?
Is gaming interfering with your work, studies, or family responsibilities?
Have you repeatedly tried to stop gaming but failed?
Have you borrowed money or dipped into your savings because of gaming?
Is gaming affecting your peace of mind or your sleep?
Remember: Asking for help takes courage. If you answered "Yes" to more than three questions above, reach out to our 24/7 live chat support — we will help without judgment.
Tg99 is strictly for individuals aged 18 and above. We have robust measures in place to protect minors from accessing our platform.
Age Verification: Date of birth is verified at registration, and KYC documents may be requested if needed.
Instant block: Any account identified as belonging to a minor is closed immediately.
Parental Controls: Use parental control software on your device to prevent children in the household from accessing it.
Keep your password private: Never share your login details with younger family members.
If you know of a minor using tg99, please contact our support team immediately.
Gaming addiction is a recognized mental health condition. Seeking help is not a sign of weakness — it is the right thing to do. tg99 is always here for you.
24 hours a day, 7 days a week — our trained support team is always here for you.
[email protected] — Your privacy is fully protected when you reach out.
Confidentiality guaranteed: Whatever you share with us is kept completely confidential. There is no judgment or penalty — only support.
Frequently Asked Questions About Responsible Gaming